Privacy Policy

Effective date: May 27, 2020

Privacy Policy

NOTICE TO EUROPEAN UNION USERS

Tecmend’s operations are based in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield). By providing personal information to us, you are consenting to its storage and use as described in this Policy.

I. INTRODUCTION

Tecmend LLC ("us", "we", or "our") provides data integration and automation service https://tecmend.com (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

II. DEFINITIONS

Service

Service means the Technical services provided by Tecmend https://Tecmend.com operated by Tecmend LLC.

Personal Data

Personal Data means data about a living individual who can be identified from that data (or from that and other information in our possession).

Usage Data (Data we collect through technology)

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Subject

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

III. COLLECTION OF DATA.

  1. Data you provide to us
    We collect information from you, such as first and last name, e-mail, and password when you create an account to log in to our platform. When you purchase Services on our Service, you provide us or our third party payment processor with information necessary to complete the transaction, which may include your name, credit card information, billing information, and shipping information. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email. When you participate in one of our surveys or feedback forms, we may collect additional profile information. We also collect other types of personal information that you provide to us voluntarily.
  2. Data we collect through technology
    Our servers (which may be hosted by a third party service provider) collect information from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use cookies and web beacons (as described below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this data and store it in log files each time you visit our Site, use our Apps, or access your account on our network. We may link this automatically-collected data to personally identifiable information.

Our use of information received from Gmail APIs will adhere to Google's Limited Use Requirements. Our platform uses Google Analytics and Google Firebase. By using our Service and engaging with these third party technological data collection tools, you agree to Google Analytics’s Terms of Service and Google Firebase’s Terms of Service.

IV. USE OF YOUR DATA.

  1. Tecmend uses your personal information in the following ways: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Site, Apps, and Services; to personalize and improve your experience; to send you administrative emails; to respond to your comments or inquiries; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; to provide additional services for our partners and clients.
  2. FOR EUROPEAN UNION USERS: Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

    If you are from the European Economic Area (EEA), Tecmend LLC’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

    Tecmend LLC may process your Personal Data because:

    1. We need to perform a contract with you
    2. You have given us permission to do so
    3. For payment processing purposes
    4. To comply with the law

V. DISCLOSURE OF DATA.

  1. Affiliates

    Although we currently do not have any subsidiaries, joint ventures, or other companies under a common control (collectively, “AFFILIATES”), we may in the future. We may share some or all of your information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.

  2. Third Parties

    We may share your personal information with third party service providers for the sole purpose of providing you with the Services that we offer you through our Site. For example, we may share data with service providers who host our websites or provide email services on our behalf.

    In addition, Tecmend may disclose information about you if it believes such disclosure is necessary to (a) comply with laws or to respond to lawful requests and legal process; or (b) protect or defend the rights, safety, or property of Tecmend, users of the Services, or any person including to enforce our agreements, policies, and terms of use or (c) in an emergency to protect the personal safety of any person.

  3. Other

    We may also share information about you in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. In the event that information is shared in this manner, notice will be posted on our Site.

    We may also use de-identified and/or aggregated data for our own use. We do not use information collected through the Products for advertising or marketing purposes.

VI. SECURITY OF DATA.

Tecmend takes reasonable steps to help protect your personal information in an effort to prevent unauthorized access, use, or disclosure. Despite these measures, you should know that Tecmend cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Any content you post or share while using the Services is at your own risk. By accessing the Service, you agree to indemnify and hold harmless Tecmend and all our directors, officers, employees, and agents, from and against any and all claims, damages, liabilities, and expenses resulting from or associated with the loss of your Personal Data. If you have any questions about security on our Site or Platform, please contact us at the contact information set forth below.

VII. CONTACT INFORMATION AND CHANGES TO YOUR PERSONAL DATA.

  1. Contact

    Tecmend welcomes your comments or questions regarding this Privacy Policy. Please email us at contact@Tecmendedu.com.

  2. Changes to your personal data

    You may change some of your personal information in your account by editing your profile within the Service. You may also request changes or deletions by emailing us at the email address set forth above. We will respond to your request, when permitted by law, within 30 days. We may be unable to delete information that resides in our archives.

VIII. CHANGES TO THIS PRIVACY POLICY.

Tecmend may change this Privacy Policy from time to time. If we make any changes to this Policy, we will change the “Effective date” at the top of this page. We encourage you to visit this page from time to time for the latest on our privacy practices.